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Bob West
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- Cleveland, OH
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Should ANLA and GCA join forces
Replied Aug. 16, 2009
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This is one of those "easy for me to say" questions, but ask yourself what would other retailers do? Would Target let an employee work in a blue shirt instead of red? Is Home Depot going to let employees work without the orange apron? No way. Spell…
Diane -- I'd encourage you to check out the folks at the Green Plants for Green Buildings organization. It's a volunteer-driven organization comprised largely of interior plant professionals, so they should have some good ideas for you.
http://www.…
Jen Polanz, the editor of Today's Garden Center, addresses this very question in her column in this month's issue. Here's a link to the story with her thoughts:
http://www.todaysgardencenter.com/magazine/?storyid=2218
If you're serious about wanting to book sales here then it has to be promoted religiously, including:
* E-newsletter (or printed newsletter, if you still go that route, but consider an e-newsletter if you want to move clients in the digital directio…
No eye contact is terribly impersonal. Even if just for a second, eye contact makes you human, instead of a machine. And as well as the phone, the receiver can usually read a smile on your face.
Same goes for who ever answers the telephone at your business and what attitude/disposition they project. Remember that the opinion of new callers to your business can be soured by someone with a poor attitude or poor communication skills.
Michael P…
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Comment Wall (5 comments)
- At 10:58am on February 6, 2009,
Jeff Bishop said… - Ann is a great asset...we had a great time...sharing war stories and showing family pictures...Yawn!!!
Thanks Bob...stay in touch...Jeff
- At 1:53pm on February 5, 2009,
Jeff Bishop said…
- Bob; Lambert will be participation in the MOE for 2009...Jeff
- At 1:38pm on February 5, 2009,
Jeff Bishop said…
- Bob...Ann says HI FROM NEW ENGLAND GROW...Go ahead and put LAMBERT on the Annual Series...If we buy MOE, please call her and get her the heck out of our booth...j
- At 6:18pm on December 15, 2008,
Suzanne Di Staulo said… - do you have nothing to do but be online with this? Had lunch with Jess... service was terrible, I'm sure she told you!
- At 10:27am on December 12, 2008,
Patrick J. Brickman said… - i dont see the resemblance
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